Information We Collect
Personal Information You Provide:
- Name, email address, and phone number
- Shipping and billing address
- Payment information (processed securely through third-party providers)
- Account credentials and preferences
- Consultation details and Feng Shui assessment information
- Customer service inquiries and feedback
Information Collected Automatically:
- Browser type and operating system
- IP address and location data
- Pages visited and time spent on site
- Referring website information
- Cookies and similar tracking technologies
- Device information and usage patterns
How We Use Your Information
We use your personal information to:
- Process orders and deliver products and services
- Send order confirmations and shipping updates
- Provide customer support and respond to inquiries
- Personalize your experience and tailor recommendations
- Send promotional emails and newsletters (with your consent)
- Conduct market research and improve our services
- Prevent fraud and maintain security
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information to third parties.
We may share your information with:
- Payment processors and financial institutions
- Shipping and logistics partners
- Service providers and vendors who assist our operations
- Law enforcement, when required by law or to protect rights and safety
- Successor organizations in case of merger, acquisition, or sale
Data Security
We implement industry-standard security measures to protect your information, including SSL encryption, secure payment gateways, and regular security audits.
However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your information.
Cookies and Tracking
Our website uses cookies to remember preferences, track analytics, and enable shopping cart functionality. You can control cookie settings through your browser preferences.
Your Rights and Choices
- Access your personal information
- Request corrections to inaccurate data
- Request deletion of your information
- Opt-out of promotional communications
- Control cookie preferences
- Withdraw consent for data processing
To exercise these rights, contact us at privacy@prosperaonline.com with "Data Request" in the subject line.
General Provisions
Third-Party Links
We are not responsible for the privacy practices of third-party websites linked from our platform.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13.
International Data Transfers
By using our website, you consent to the transfer and storage of your information in countries other than your home country.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website constitutes acceptance of the updated policy.
Contact Us
Prospera Online
contact@prosperaonline.com
+1 (800) PROSPER
Align your space. Protect your privacy.
